Voice over Internet Protocol (VoIP) is becoming increasingly popular with both individual consumers and businesses of all sizes. While transmitting data through an Internet Protocol (IP) simplifies interoffice collaboration through a wide range of business applications, we are now using this advanced technology to streamline our voice communications, as well. Cloud-based VoIP technology combines all of these telecommunications and data transfer systems into a single, easier-to-manage package.
How does it work?
VoIP technology converts verbal communications into a digital signal that quickly and efficiently travels across the Internet. This is a sharp contrast to the traditional landline. When placing a phone call, the signal converts from a digital signal to a traditional telephone signal before the call reaches its final destination. This technology allows you to place a phone call from an individual computer, a traditional landline with a custom adapter, and even specially integrated smartphones.
What are the advantages?
The main reason that so many businesses are switching over to VoIP is the tremendous cost-savings and the significantly higher levels of consistent voice quality. Landline phone services can often leave consumers frustrated with excessively high long-distance charges and an inconsistent voice clarity that seems to fluctuate with the weather. For business owners with multiple offices around the world, VoIP can truly save the company large amounts of money while boosting their levels of professional customer service by leaps and bounds. Here are some other benefits:
- Users are no longer dependent on local phone companies for continuous telecommunications.
- VoIP does not require a substantial upfront financial investment, like a traditional landline service.
- Cloud-based VoIP technology means no extra charges when placing long-distance or international phone calls.
- Business can use this technology to create virtual offices around the globe.
- All phone calls through VoIP systems offer the same crystal clear voice clarity and maximized audio quality, even if the conversation is taking place from a location that is halfway around the world.
What kind of equipment does it require?
VoIP services require a high-speed Internet connection, a custom adapter, and perhaps a specially integrated phone. When placing calls from a personal computer, VoIP requires the installation of some simple software, and the user will also need standard microphone capabilities. Several different packages of the service are readily available, offering a wide range of various features and functions. Our team of professionals from Method 1 IT can help you to decide which VoIP services are most cost-effective for your organization. Contact us at Method 1 IT today.