Computer Repair or Replacement?

Many office managers struggle with the dilemma of choosing between repairing a computer, or buying an entirely new system altogether.  It seems that every time Windows releases a new version or a new computer processor is released, employees start clamoring for a better computer.  All of a sudden, managers are overwhelmed with complaints of slow upload speeds and decreased work production.  Since technology is constantly progressing, the question of “repair or replace” never seems to get a true and consistent answer.  Here are some factors that might sway your decision.

How old is your computer?

According to Consumer Reports, computer repair for systems that are less than two years old is usually the most cost-effective choice.  Once a computer reaches the age of five years old, it is likely time to trade it in for a newer model.  For those that fall between the two- to five-year range, the decision to repair or replace will depend on other related factors.

What’s the problem?

If your employee is encountering a failed hard drive, this is usually a rather inexpensive fix.  But if the employee’s motherboard fails, this is a whole other issue entirely.  It will probably be more cost-effective in the long run to simply replace the computer.  Hiring a professional to diagnose the precise problems with the computer might help you to make a more informed decision.  Method1IT technicians can come to your place of business to conduct a professional diagnosis quickly and very affordably.

What type of warranty do you have on the system?

Just because a warranty has officially expired does not mean that it can’t be extended.  Some computer manufacturers even extend them for free, as long as the warranty has only recently expired.  And in some cases, the credit card company automatically doubles or extends these warranties, perhaps without your prior knowledge.  Before spending thousands of dollars on a new system, research your warranty coverage to see if it will pay for your computer repair.

What kind of repair service do you need?

Every computer repair company offers a different level of service.  The more reputable shops will offer their own warranty on all of their repair services.  If the system breaks down within a specific time frame, they’ll fix the issue again at no extra cost.  You’ll also want a professional repair service that offer fast turn-around times.  If the system takes too long to repair, can you live without a computer for that length of time?  If not, then perhaps a replacement is the better option.

Before considering computer repair versus computer replacement, you will also want to make sure that you transfer all files and settings to a safe location.  Before placing your computer into the hands of a stranger, always rid the computer of any sensitive data.  For more information on the potential costs regarding computer repair or replacement, contact the professionals at Method1IT.